Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.
As a Senior Manager, Project Management at Capital One, you will lead teams through high priority projects and programs for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You will lead important and exciting projects and programs from day one, working alongside key stakeholders across the company. Day-to-day, as a Senior Manager, Project Management, you’ll serve as the leader of results, communications and oversight for business-critical programs having moderate to high complexity. From problem solving across departments and levels to facilitating meetings and driving alignment on plans, you’ll have a wide range of duties to keep progress moving forward. The ideal candidate can deliver in a challenging and fast-paced environment. Additionally, the candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. The role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization. This role is ideal for someone with strong leadership skills, who has a desire to make a positive impact and do great things. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company with a solid understanding of regulatory requirement management and applicability, controls, and 1st and 2nd line responsibilities and have experience in Data Management and Governance.
Responsibilities of a Senior Manager, Project Management consist of:
Be a proven People leader who is passionate about developing and growing a strong performing team with a continuous improvement mindset
Autonomously leading large-scale projects and programs having moderate to high levels of complexity by providing direction to project teams, peers, and stakeholders to drive results.
Manage the High Priority Usage scope of work to meet policy requirements and build on current processes and controls to ensure Retail Bank is aligned with Producer and Consumer expectations
Planning, designing, managing and executing project plans to ensure delivery. This includes management of scope definition, requirement expectations, planning, communications and implementation
Have the drive for working empathetically with internal customers to create innovative solutions and be a quick learner who effectively balances competing priorities and project risk
Ensuring projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk through appropriate documentation
Leveraging problem solving, communication and influencing skills to ensure project results deliver on intent and stakeholder expectations are well managed
Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
The selected candidate will:
Exhibit and demonstrate a track record of project and program management, bringing the ability to quickly put structure in place to manage tasks and related expectations
Exhibit outstanding influencing skills to effectively drive project / program efforts
Display a passion for coaching and developing delivery teams through people leadership
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders across the company to manage, inform and influence outcomes
Have demonstrated experience in various project management / problem solving methodology (waterfall, agile, design thinking, etc.)
Demonstrate the ability to manage multiple projects and/or programs simultaneously
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 5 years of Project Management experience
At least 1 year of People Management experience
Preferred Qualifications:
Masters / MBA Degree
At least 8 years of Project Management experience
At least 2 Years of People Management experience
Compliance or Risk Management experience
PMP certification
Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.