Skip Navigation

Friendly. Easygoing. Dependable. Genuine. Knowing when to light a spark and when to go with the flow. Being exactly what our customers need right when they need it. And doing it all with a smile. The Café Spirit is rooted in camaraderie.

Our vast personalities make up The Café Spirit. Which one are you? Click a photo to find out.

"I know the Capital One brand inside out." Brand Advocate
"Need some help? Don't worry — I'm always nearby." Customer Support
"I'll be there to help you connect and interact with ease." Tech Genius
"Want to stay in the know? I've got you covered." Communicator
"Do my best to represent positive change in the community." Relationship Builder
"I'm all about discovering new ways to experience more out of life." Forward-Thinker
>Close Slides
  • customer support team

    Brand Advocate

    You know the Capital One brand inside out and are always prepared to share the features that set us apart from other banking institutions. You’re an easygoing extrovert who’s a master of the “soft sale.”

  • customer support team

    Customer Support

    You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that’s concise and easy to understand.

  • Tech team

    Tech Genius

    Whether managing our interactive displays, helping customers navigate our online services, or connecting customers' gadgets to our blazing Wifi — You are primed and ready to answer any digital distress call.

  • communicator team

    Communicator

    You are well versed in all things Capital One, and customers count on you for the inside scoop on Café and community events. You spread the word about all the ways Capital One is changing the landscape of personal banking, turning drop-in visitors into Café regulars.

  • Relationship team

    Relationship Builder

    You serve as our brand representative–building alliances with local organizations and forming a network fortified with trust between Capital One, the community, and the customer.

  • Forward Thinker team

    Forward Thinker

    You never settle for “tried and true.” Discovery drives you, and you’re bringing everyone along for the ride. You inspire and empower your coworkers and customers to dream and disrupt the status quo.

Join Our Team

Our Positions

market leader market leader

Market Lead

Maintain daily Café operations and flawlessly execute brand strategy. Cultivate highly-engaged Associates to deliver a top-notch customer experience, while establishing solid relationships with local business and government organizations. Be the face of the Capital One brand within the community.

Most recent openings:

There are no current job openings for this position. Please check back again soon or sign up for jobs alerts to receive an email when a position becomes available.

cafe leader cafe leader

Café Coach

Manage the productivity, profitability, and experience of the Café. Oversee the performance of the Café Ambassadors, and provide training in alignment with business goals. Collaborate with vendors and community partners, and generate new business, while infusing enthusiasm for the Capital One brand.

Most recent openings:

There are no current job openings for this position. Please check back again soon or sign up for jobs alerts to receive an email when a position becomes available.

cafe associate cafe associate

Café Ambassador

Provide the highest quality front-line service to our customers, answering questions, offering technical assistance, and distributing information on all Capital One products and services. Create promotional displays, execute Café events, and engage in community outreach to support the Café’s mission and values in the community.

Most recent openings:

There are no current job openings for this position. Please check back again soon or sign up for jobs alerts to receive an email when a position becomes available.