Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.
As a project manager/delivery lead within the Commercial Transformation Office, you will drive a variety of high-priority projects that support the organization's strategic transformation. You will take on important and exciting responsibilities from day one, working closely with key stakeholders across the Commercial bank. You are a service-oriented individual with strong critical thinking and organizational abilities, who is adaptable and energized by new experiences. You will work with smart and passionate people to deliver results that enable growth and have a direct impact on the client experience. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.
The ideal candidate:
Is comfortable working on technical and non-technical projects
Is intellectually curious and interested in solving complex problems
Displays a passion for leading project teams to their highest potential
Has experience or an interest in working with business leaders and senior stakeholders
Exercises good judgment and discretion when working with sensitive material or subject matter
General Responsibilities:
Lead small to medium-sized projects around business process, technology, and operations; provide direction to project teams and peers
Demonstrate excellent project management skills, with the ability to navigate ambiguity and quickly put structure in place to move work forward
Design, develop, and manage project plans in a complex dynamic environment; revise as needed to meet changing requirements
Ensure projects are documented appropriately to mitigate risk and deliver on time
Assess internal and external factors that can affect project outcomes, leverage problem solving and influencing skills to ensure project plans deliver on intent
Build relationships and partner cross-functionally to ensure delivery of commitments, provide strategic and tactical thought partnership to effectively drive project delivery
Actively pursue/develop solutions that anticipate customer/partner needs and expectations, partner with internal customers to understand and address process and associate impacts
Communicate with and manage stakeholders at all levels, flex style as needed to inform and influence outcomes
Use data/evidence-driven approach to determine project success criteria and measure impact
Work with team members and peers on initiatives that drive engagement, enablement, inclusion and learning opportunities for the team
Basic Qualifications:
Bachelor’s Degree or military experience
At least 3 years of Project Management experience
Preferred Qualifications:
MBA or Masters Degree
At least 5 years of Project Management experience
At least 3 years experience in Commercial Banking or Financial Services
PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
#CommOps
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $93,400 - $106,600 for Principal Process Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.