To assist the Principal HR Specialist/Sr. Specialist in Benefits under Human Resources
General Responsibilities:
Provides functional support in the assigned sub-function, including but not limited to:
- Benefits:
- Resolves associates concerns on benefits items in a timely manner through thorough research and investigation
- Prepares and communicates information to employees about benefit programs, procedures, changes, and government-mandated disclosures
- Provides timely computation of Associate benefits (health and welfare plans, government benefits, company benefits) for payout
- Manages, validates and processes leave requests of associates
- Supports Clinic management and processes (Medicine & supplies management, Health Management Bulletin preparation, Occupational permit and Health Certificate processing, and Clinic & staff schedule and requirements)
- Coordinates with Third Party contractors such as HMO and Life Insurance providers and government agencies for efficient benefits delivery such as enrollment, changes to membership and cancellation due to termination
- Prepares status and narrative reports, provide data analysis and recommendations
- Assists in ensuring that standard operating procedures are followed and makes sure that it is up-to date, including any documentation / forms
- Ensures compliance with our labor standards and stays current on regulatory changes
- May be assigned / rotated across related sub-functions, including but not limited to sub functions within the TR-Benefits Administration Team.
- Educational Background: College Graduate or with equivalent work experience
- Skills Required: Knowledgeable in Philippine Labor Laws and regulations, excellent oral and written communication skills, customer focus
- Preferably graduate of Psychology, Legal Management, Business Administration, or any related course.
- Relevant work experience in human resources
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.