Summary:
To assist the Principal HR Specialist, supervise HR coordinators, and manage and ensure day-to-day operations meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications).
General Responsibilities:
To assist the Principal HR Specialist
Supervise HR coordinators, and manage and ensure day-to-day operations
Meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications).
Qualifications:
- College graduate preferably in Psychology, Business Administration, Marketing, Communication Arts or other related course
- 5 years relevant work experience in a BPO set up
- Knowledge in Philippine labor laws and regulations
- Must have strong case management experience
- Strong analytical skill
- Excellent oral and written communication skills
- Strong presentation skills
- Has background in project management and process improvement
- Proficient in Google Workspace and Salesforce
- Amenable to work in a Mid Shift and Night Shift Schedule
- Amenable to work in Alabang
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.