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Recruitment Lead

Location: City of Muntinglupa, Calabarzon
Job ID R244775 Updated date 06/17/2026
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Recruitment Lead

Summary:
● To effectively manage the performance of the Recruitment function and team by handling end-to-end recruitment process for the site (from demand management, sourcing, hiring, and onboarding).
General Responsibilities: 
● Facilitates Recruitment Operations 
  • Monitors the end-to-end recruitment process by ensuring that recruiters implement standardized processes correctly and consistently to meet hiring needs 
  • Recommend improvements that align with the business requirements 
  • Analyzes staffing requirements data and prepares presentations for weekly team meetings, MBR, and for recruitment analysis purposes to ensure plans and implemented sourcing strategies support ramp fulfillment 
  • Monitors recruitment financials by comparing actual cost versus budget from the Recruitment Budget Projection 
  • Decides on effective sourcing strategies for the site (e.g. job fairs, online sourcing, employee referral program, etc). 

● Establish and Maintain Relationships with Stakeholders 
  • Partners with Line of business (LOB) leaders to understand business requirements for demand management and profiling of candidates 
  • Coordinates with Procurement and external vendors in sourcing out 3rd party providers to support recruitment process and sourcing 
  • Maintains employment sourcing contacts such as industry, association membership, trade groups and employees 
  • Coordinates with US counterparts on support to address technical and assessment vendor provider concerns 
  • Coordinates with Finance for accruals and monthly expenses. 

● People Management 
  • Ensures individual and team productivity targets are achieved through periodic reviews and adjustments, as needed 
  • Provides individual career development coaching to team, including relay of feedback, support for continuing education training, as well as manifestation of desired competencies, behavior, and values 

● All other job-related duties that may be assigned from time to time  
Basic Qualifications: 
● Educational Background: Graduate of Psychology, Behavior Sciences, Management or Human Resources Management. 
● Professional Experience: 3-5 years of recruitment experience with supervisory capacity Internal certification for behavior and skills assessment 
● Skills Required: 
  • Good judgment, decision making and analytical skills 
  • Excellent oral and written communication skills 
  • Good presentation skills

● Amenable to working in a hybrid setup on a midshift schedule

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.