As the Director, Executive Coach & Head of Executive Development, you will serve as a high-impact practitioner and a strategic leader. This role is dedicated to the direct coaching and team facilitation of senior leaders (~70%) while overseeing the enterprise-wide Executive Development portfolio (~30%), which includes Executive Coaching, coaching for high-potential associates, and the Executive Onboarding program. You will be a visionary for leadership excellence, ensuring that executives successfully contribute to the company culture to drive business impact.
The Ideal Candidate for this Role is...
A Master Executive Coach: A trained professional who uses listening and powerful questions to help coachees develop toward a preferred future state.
Strategic and Visionary: A big-picture thinker who understands how individual development connects to enterprise-wide goals and can craft a compelling narrative around program impact.
A Collaborative Architect: Thrives in matrixed environments, partnering with HR Business Partners (HRBPs) and senior leaders to build world-class development strategies.
Results-Oriented and Impact-Driven: Driven by impact, utilizing data to identify pain points and measure the effectiveness of the development ecosystem.
An Incisive Facilitator: Comfortable packaging insights for senior audiences and navigating complex team dynamics to achieve effectiveness.
Key Responsibilities
Executive Coaching & Facilitation (70%)
Guide New Executive Integration (NEI): Provide external VP+ hires with opportunities to reflect on culture, people, and organizational nuances during their first 6 months.
Coach for Leadership Brand: Help executives develop their leadership "brand," manage polarities, and navigate the political landscape and cultural norms.
Lead Diagnostic Assessments: Administer and debrief instruments such as Hogan Leadership Forecast Series or Change Styles Indicator to provide personality and preference insights.
Conduct 360 Feedback: Lead the full lifecycle of 360-degree feedback, including interviewing stakeholders, synthesizing data, and debriefing the executive and their support system.
Facilitate Team Effectiveness: Design and facilitate strategic team sessions focused on co-creating successful "ways of working," establishing operational norms, and defining accountability structures that drive alignment and push toward superior business outcomes.
Drive Strategic Alignment: Partner with executives on talent assessments, management structure adjustments, and strategies for socializing ideas within the organization.
Portfolio Leadership & Strategy (30%)
Oversee Executive Onboarding Program: Lead the strategy for the Executive Onboarding & Integration Program, ensuring a consistent journey for all external VP+ hires.
Manage Enterprise Coaching Strategy: Lead the delivery of internal coaching for executives via the NEI and Investment Coaching programs.
Vendor Strategy & Partnership: Oversee our strategic relationships with external coaching vendors (e.g., RiseSmart, BetterUp). Set a clear, enterprise-wide strategy for how we leverage external vendors to provide scalable, high-impact coaching for our associate population.
Develop New Executive Development Offerings: Analyze gaps in the current executive development suite to design and launch a "refreshed" portfolio that moves beyond traditional 1:1 coaching.
Basic Qualifications:
Bachelor’s Degree or military experience.
At least 7 years of experience in Executive Coaching, Leadership Development, or Human Resources.
At least 5 years of experience in People Management.
Preferred Qualifications:
Professional Coaching Certification (ICF or equivalent).
Advanced degree in Organizational Development, Instructional Design, or Psychology.
At least 10 years of experience in client consulting or advising senior executive leadership.
Proven track record of building and elevating a development function within a large, matrixed organization.
Expertise in adult learning science and human-centered design to shape strategy and products.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Strong internal candidate identified.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $190,300 - $217,200 for Director, Learning
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.