At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.
In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! That’s why our team is looking to add an Executive Protection and Event Security Manager.
The Executive Protection (EP) and Event Security Senior Manager is a critical member of the Global Workplace Services Team at Capital One. This is a new role and the selected candidate will lead and manage the day to day operations of a team that focuses on the safety and security of the Executive Management Team; and coordination of security protocols for a variety of high profile events. The ideal candidate will have extensive experience in security management, threat assessment and protective operations. The selected candidate will be responsible for leading a team of security professionals and executing balanced security protocols in line with Capital One’s culture and industry standards; ensuring the highest level of protection for all designated individuals, events and properties.
These services may require long hours including nights, weekends and holidays. Candidates must be willing to travel domestically and internationally (up to 25%), sometimes on short notice. This position is fully on-site and must be based in Mclean, VA. Since travel is required you must have a valid U.S. driver’s license and U.S. passport.
The Ideal Candidate Should:
Lead with purpose, fostering a culture where every team member can thrive and contribute to our shared mission
Understand and leverage available channels and stakeholders to outline an effective communication strategy/plan toward effective presentations through compelling storytelling
Leverage different approaches and build on the ideas and perspectives of others
Possess a ‘customer focused’ mindset with strong business acumen
Considers multiple fact-based options and and makes recommendations to build consensus on complicated concepts with extended scope
The ability to find common ground and viable solutions to complex problems in a highly collaborative environment
In-depth knowledge of security protocols, threat assessment methodologies and risk management strategies
Proven crisis management experience and ability to lead during critical incidents
Deep experience in protective tactics and procedures
Excellent problem solving abilities and the capacity to make critical decisions in high-pressure situations
Demonstrated strong experience coordinating with multiple law enforcement agencies.
The ability to navigate ambiguity with ease and exercise autonomy in decision making while adapting to and championing change
Demonstrated discretion, professionalism and confidentiality when handling sensitive information and high-profile individuals
Key Responsibilities:
Execute a comprehensive executive protection program and strategy that aligns with the organization’s goals and objectives
Manage and lead a team of security professionals across a matrixed environment
Update and test emergency response plans and crisis management protocols, ensuring the safety and well-being of executives during critical incidents
Conduct thorough risk assessments and escalate the awareness of potential threats to executives and company assets
Prepare and deliver regular reports to senior management detailing security initiatives, incidents, risk assessments and provide options towards improvement
Oversee and/or directly participate in the development and implementation of security plans in support of company special events
Participate and guide red team exercises to enhance preparedness and identify training opportunities and/or security vulnerabilities
Coordinate closely with internal stakeholders such as HR, Legal, Risk and Compliance to understand company policies and procedures
Establish and maintain strong relationships with executive support staff, leadership across Global Workplace Services, Cyber Security, Corporate Events and other key internal partners
Establish and maintain strong relationships with local, state and federal law enforcement agencies.
Enhance the organization’s security measures with current external industry security trends, technologies, best practices, and emerging threats
Develop and leverage a peer network to benchmark best practices and lessons learned.
Remain on-call and available to manage security-related emergencies or incidents, demonstrating quick decision-making and crisis management skills
Basic Qualifications:
Bachelor's Degree or military experience
At least 8 years experience in executive protection, security management or a related field in a corporate security environment, military or federal law enforcement agency, with at least 5 years in a leadership role
Law Enforcement Officers Safety Act (LEOSA)/HR218 credentials
Preferred Qualifications:
Master’s Degree
CPR, AED and Basic First Aid Certification
Certified Protection Professional (CPP) certification or similar federal government or military certification
At least 2+ experience with residential alarm systems, CCTV, and digital video systems integration
Graduate of an executive protection training program or similar federal law enforcement or military training program
Evasive / defensive driver training
At least 2+ years of experience in defensive tactics including the use of force
Established relationships with law enforcement, intelligence communities, threat management and industry specific organizations such as ATAP, IPSB, CEPLC, ASIS and others
Proficient in Google suite products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $154,600 - $176,400 for Sr. Mgr, Security Services
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.