In the Small Business Bank, our customers are the lifeblood of the US economy. Small businesses make up 99% of businesses in the US and account for 44% of the country's GDP. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. It’s an exciting time to join the Small Business Bank as we build and scale a national digital small business bank.
On the Small Business Bank Chief of Staff team, we serve as a vital operational and strategic partner to ensure the organization is optimally positioned to achieve our mission. We support and elevate the incredible culture we have built, and enrich the associate experience by connecting them to information, resources, each other, our customers and the communities we serve. The team is seeking a dynamic and driven Senior Associate, Project Manager to join us on our journey.
In this role, you’ll blend project management with strategic communications to achieve inspiring results. You’ll play a central role in driving top of house initiatives that fuel our SBB strategy and enrich our culture. You’ll partner closely with members of the Chief of Staff team, key stakeholders across the organization and horizontal partners to deliver across project objectives.
Responsibilities:
Drive operational excellence: Build and manage the frameworks and routines that keep our team moving, lead small-scale projects with precision, provide execution support to ensure high-priority initiatives stay on track
Power internal communications: Work effectively with lead communicator to advance the communication strategy and implement a range of creative solutions to reach key target audiences
Craft the SBB story: Identify themes, topics and content that will resonate with target audiences and meet strategic business objectives, build a thoughtful content calendar while collaborating with associates across the organization to write engaging and compelling content
Analyze, advise and influence: Leverage data and insights to inform narratives and influence innovative and well-managed programming and communications content
Enrich the culture: Support programs and routines, such as quarterly Town Calls, that ensure connectivity and enrich the culture, work with team members and partners to assist in project planning and design
The successful candidate will:
Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization and ownership to drive work to completion
Possess excellent organizational skills and the ability to be goal/execution-oriented
Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills
Showcase strong customer-orientation and proven track record of collaborative work relationships
Be able to react seamlessly to change in priorities
Exhibit strong business acumen and executive presence with a history of establishing and growing trusting relationships
Showcase the ability to distill complex content into clear, concise project updates and plans
Basic Qualifications:
At least 1 year of experience in project management
At least 1 year of communications experience
Preferred Qualifications:
2+ years of Project Management experience
2+ years of communications experience
PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $96,500 - $110,100 for Sr. Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.