The Senior Manager role is a key part of a horizontal function within the Consumer Credit Review team and will be primarily responsible for assessing the effectiveness of credit intent management across Capital One’s consumer lending portfolios. The main objective is to ensure lending strategies, credit policies, processes and controls are well-designed, documented and operationally effective through independent, risk-based assurance review and data-driven testing. The Senior Manager will contribute towards the execution of the annual Credit Review operating plan and provide training, coaching and coordination of cross-functional teams within Credit Review in the process. This associate will also be responsible for building and maintaining working relationships with various lines of business management teams (1st line of defense) and key associates within Credit Risk Management (2nd line of defense).
General Responsibilities:
Developing, managing and executing a risk-based review plan focusing on credit policy control design effectiveness, credit intent management and transactional testing methodology
Reviewing business credit governance and practice to ensure compliant with credit intent implementation requirements
Performing independent data script based testing and manual account level testing to ensure execution equals intent
Provide independent review, challenge, expertise and advice on enhancing the design and operating effectiveness of the company’s credit policies, credit controls and decision capabilities
Identifying gaps and improvement opportunities through assurance activities and communicating review results effectively both verbally and in writing with management and key stakeholders
Validating action plans and remediation efforts to ensure gaps in credit policy, execution, and controls are sufficiently remediated
Partnering with the Credit Review Data Analytics and Innovation teams in designing and advancing assurance capabilities and tools to support credit intent management assurance objectives
Collaborating with cross-functional teams within Credit Review in horizontal projects and initiatives and with key stakeholder groups across the company
Basic Qualifications:
Bachelor’s degree or military experience
At least 7 years of experience in consumer credit risk management, lending strategies, credit risk modeling, credit bureau data, credit risk assurance, or a combination of these areas
At least 3 years experience in performing data analytics
At least 3 years experience with SQL
Preferred Qualifications:
Master's Degree
10+ years of experience in consumer credit risk management, lending strategies, credit risk modeling, credit bureau data, credit risk assurance, or a combination of these areas
Formal Credit Training from a large national or regional bank or equivalent training in a regulatory office (such as Office of the Comptroller of the Currency (OCC), Federal Reserve)
Knowledge about Python a plus
Prior experience of judgmental underwriting
At this time, Capital One will not sponsor a new candidate for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $175,500 - $200,300 for Sr. Credit Review Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.