Sr. Manager, Workplace Site Operations

Capital One is obsessed with recruiting and retaining the best people and having best-in-class workspaces, facilities and amenity services is important to achieving that. As the Workplace Solutions team, we’re responsible for all four walls of our buildings—and everything in and around them.

As we evolve into a digitally-focused company, our employees are changing the way they work, and we’re constantly transforming our workplace to enable them to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them—we’re a well-oiled machine!

We recently opened our new headquarters tower in Tysons, Virginia. At 31 stories, it’s the tallest occupied building in the Washington D.C. area. It transformed our site from a single building into a growing and dynamic community, and hub for our region—Tysons Campus. And we’re not done! That’s why our Tysons Regional team is looking to add a Sr. Manager, Workplace Site Operations as we continue to evolve our footprint into a truly spectacular mixed-use campus.

A typical day in the life of this Sr. Manager, Workplace Site Operations:

• Lead third-party providers responsible for facilities, space planning, moves, food and beverage services, hospitality, conferencing and print/mail services

• Implement/program manage strategic initiatives

• Be a change agent and advocate for real estate 

• Manage day-to-day relationships with our internal customers and lines of business

• Develop and execute real estate strategies that meet the needs of your customers 

• Partner with internal real estate associates to create solutions and solve problems 

• Collaborate with other departments, such as Finance, Legal, HR, IT and Security

 You’ll need to wear many hats, including:

• Relationship Builder: You engage with cross-functional teams at all levels and serve as a trusted real estate expert. 

• Problem-solver: You partner with your internal clients to understand their intent and goals, develop plans that meet their needs and relentlessly pursue options to deliver high-performing results.

• Communicator & Collaborator: You have strong written and verbal communication skills. You leverage different approaches and build on the ideas and perspectives of others.

• Juggler: You don’t get overwhelmed or flustered easily and tackle deliverables with a sense of urgency. You manage multiple tasks at a time with a high-degree of skill and time efficiency.

Basic qualifications

• Bachelor’s Degree or Military Experience

• At least 10 years of experience in Facilities Management or Relationship Management

• At least 5 years of experience managing facilities for multiple locations

Preferred qualifications

• At least 5 years of experience in Supplier Management

• At least 5 years of experience in Project Management

• At least 5 years of experience in People Management

• At least 12 years of experience in Facilities Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.