As a Principal Associate of Workforce Planning, you will support implementation of Capital One Mexico workforce strategies by analyzing trends and forecasting talent needs, to ensure the right talent is in the right place at the right time to support our goals and strategic objectives
You will work with smart and passionate people to deliver results that have a direct impact on the business. You will demonstrate organizational agility to adapt to changing demands. You get technology, analytics, and use data to help illuminate the truth, prioritize teamwork, seek opinions of others and create a collaborative and fun environment.
Responsibilities include:
Consolidating data from disparate sources to create a "single source of truth."
Work independently to interpret and develop solutions to complex business challenges that have a significant impact on the function or branch
Identify areas for improvement in operational processes and implement solutions to enhance efficiency and productivity.
Address operational issues and challenges, finding solutions and implementing changes to prevent future problems.
Work with other teams to achieve organizational goals, ensuring alignment and effective communication.
The person will:
Clearly explain complex data findings to stakeholders.
Develop and implement analytical frameworks to monitor and optimize the concrete impact our initiatives are having on our objectives.
Analyze data to identify patterns and draw meaningful conclusions.
Embrace a culture of continuous improvement, seeking out opportunities to optimize processes and enhance performance.
Basic Qualifications:
Intermediate-Advanced English fluency.
Bachelor's Degree.
At least 1 year of process management/workforce planning experience.
Experience in communicating and collaborating with multiple partner groups.
At least 2 years of experience working on high level projects .
Experience with Google Sheets (part of G Suite) using advanced lookup & reference, conditional logic, calculated fields, array formulas and Apps Script.
Preferred Qualifications:
1+ years of experience involving organizational design, staffing and/or budgets.
1+ years of experience in Looker Studio
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.