Capital One, a Fortune 500 company and one of the nations top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company - and a great place to work.
External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.
The Underwriting, Portfolio & Loan Management (UWPLM) team is an integral part of Community Finance that is responsible for evaluating, managing and administering community lending and investments, primarily through proprietary and multi-investor Low Income Housing Tax Credits (LIHTC) funds. The team partners with internal and external stakeholders to underwrite new affordable housing transactions, manage and administer the portfolio of debt and equity exposure, and ensure a scalable and well-managed business. The team endeavors to create an environment that supports efficient and impactful risk management in support of our mission to build inclusive, thriving resident-centered communities that catalyze opportunity and promote well-being.
Our ideal candidate possesses strategic thinking, strong presentation, influencing, analytical, verbal and written communication, relationship and risk management skills, as well as a high level of attention to detail and the ability to work independently and as part of a team. While serving in this role, it is expected that the incumbent will gain experience in all facets of departmental strategy and operations and proactively identify areas for process improvement. It is also expected that the incumbent will be a culture carrier and show initiative in maintaining a positive and harmonious work environment. As leaders, Senior Managers inspire, empower and promote belonging through the leadership, coaching, and mentoring of their colleagues.
Primary Responsibilities:
Leadership and Innovation:
Lead across the organization to effectively manage risk, support new business initiatives and continuously well-managed processes
Help craft a shared vision for the future, leveraging your expertise, leadership, and influence to provide clarity in complex situations, inspire breakthrough innovation and drive results
Adopt an enterprise mindset in strategy development and implementation, considering both the internal and external landscape
Proactively embrace and lead through change, with candor and optimism
Evolve to meet new and emerging opportunities and challenges, including enabling a try/test/learn team culture
Innovate and find efficiencies in the application of data and technology to support business opportunities
Stay informed and demonstrate subject matter expertise, including attending and participating in industry workshops, conferences, etc
Talent Development:
Foster an inclusive positive team environment of trust, collaboration, and effective challenge
Develop, coach, and inspire associates to reach their goals, including providing timely, specific, actionable feedback, and facilitating relevant growth opportunities
Appreciate, reward, and elevate great performance, in accordance with Capital One’s values: Excellence and Do The Right Thing
Maintain a strong working knowledge of the bank, its customers, portfolio exposure, competitive environment, economic trends and policies
Partner with business and credit risk management to foster an environment of open dialogue around risk tolerance and credit appetite
Promote appropriate application of all bank and line of business policies and procedures; support and drive adherence to regulatory compliance requirements
Enable and maintain a well-managed environment while always looking to drive simple, scalable impact and durable results
Encourage an atmosphere of urgency toward meeting customer’s needs and providing excellent customer service
General Responsibilities:
Lead the credit and investment review and approval process throughout the deal lifecycle with an enterprise mindset collaborating broadly with internal and external partners to ensure a well managed environment and the highest level of impact and service
Independently identify and assess the risk profile of debt and equity investments and propose grounded solutions to ensure risk is mitigated and client objectives are met within appropriate credit, investment and regulatory guidelines
Manage relationships with key market/industry influencers and clients; develop and maintain the company’s relationships with customers, syndicator partners and influencers to expand business and impact
Enable and maintain operational excellence; Coordinate the collection of data through deal life cycle for feedback loop to key stakeholders
Oversee periodic reporting requirements
Understand, and employ all lending, investing and regulatory/compliance controls, policies, and procedures of the bank and the department
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the qualifications to apply for this role.
Basic Qualifications:
Bachelor’s degree or military experience
At least 7 years of experience in business development, underwriting, asset management or any combination of the three in the field of affordable housing or commercial real estate
Preferred Qualifications:
Master of Business Administration (MBA), Master’s degree in Finance, Real Estate or other related discipline
Strong analytical and problem-solving skills, attention to detail and accuracy
Extensive credit, financial analysis and financial modeling experience
At least 5 years of experience in LIHTC investment, syndication or asset management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Manager, Community FinanceCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.