Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management.
Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.
For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO.
Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.
Role Summary:
As a Director of Cyber and Tech Risk Execution, you will play a fundamental role in supporting and guiding the first line with the practical application of our Risk Levelling Program. The program has been created to ensure Tech and Cyber risks are consistently defined and measured, leading to meaningful data that drives action to mitigate risk across the entire organization. You will be a risk expert who has proven abilities to influence across all layers of the organization, known for your ability to get things done in the right way and at the required pace, your ability to flex your approach and provide innovative solutions to complex problems will be a key part of the role. Alongside this, you will be guiding and mentoring our Senior Risk Managers within the RAPID team, demonstrating model behavior covering risk expertise, and multi-faceted stakeholder influence, whilst delivering against Enterprise-wide targeted deadlines.
In addition to leading the core program you will have responsibilities to provide support to Divisions, providing counsel on risk assessment and treatment options based on Line of Business and enterprise risk appetite.
You will have a strong knowledge of technology/cyber risk, industry, and regulatory trends, paired with strategic thinking, and possess an intellectually curious nature, with an ability to thrive in undefined problem spaces.
Responsibilities:
Influence executives across the Lines of Business to take accountability for complex (and sometimes sensitive) technology and cyber risks
Execute the Risk Leveling program across centralized and decentralized divisions
Leverage leadership experience and executive influencing skills to raise the level risk maturity
Constructively debate issues and connect the dots across various assessments (typically includes risk and control self-assessments, critical business process-level assessments, assessments of new initiatives, scenario analysis, challenge of risk acceptances, etc.)
Identify opportunities to influence risk-taking strategies and ensure that aggregate risk is understood
Demonstrate robust risk management oversight in supporting various internal audits and regulatory exams
Mentor and develop associates to meet their professional development goals
Maintains a broad, expert understanding of technology risk frameworks, has innate ability to leverage these frameworks in risk identification processes
Effectively communicates and demonstrates subject matter expertise in risk categorization, how risks can occur in a new environment, and the measures required to safeguard the enterprise
Exhibits strong critical thinking and communication skills, with proven ability to navigate the unknown to devise and socialize innovative risk management solutions
Leverages reporting & tools to perform analysis on different types of data points to inform policies and drive change; understands associated reporting metrics and is able to inform on tech and cyber risks
Demonstrates sound lifecycle program management to include socializing action plans, impediments and risks, and stakeholder training / engagement
A successful candidate will have:
Superb communication skills that include active listening and executive presentation skills
Proven critical analytical, including and the ability to express a point of view supported by data (with both technical and non-technical audiences)
Comfort raising concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization
Expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions
Ability to collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy, and achieve objectives
Track record of providing strategic direction to teams, peers, and stakeholders to drive results, solve problems, and influence outcomes
Basic Qualifications:
Bachelor's Degree AND at least 7 years of experience in information security, information technology or risk management OR High School Diploma, GED or equivalent certification AND at least 9 years of experience in information security, information technology or risk management
At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities
Professional security management or risk management certification (Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk & Information Systems Control (CRISC), Certified Information Privacy Professional (CIPP) or Open FAIR Certified)
Preferred Qualifications:
Master’s Degree
Knowledge of supervisory expectations expressed in the FFIEC IT Handbook, Federal Reserve Supervisory Letters, Office of the Comptroller of the Currency Bulletins or Federal Deposit Insurance Corporation Financial Institution Letters
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $226,000 - $257,900 for Director, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.