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Associate, Commercial Collateral Release Processor

Location: Richmond, Virginia
Job ID R197662 Updated date 09/20/2024
West Creek 7 (12077), United States of America, Richmond, Virginia

Associate, Commercial Collateral Release Processor

Collateral Release is part of the Shared Services Team within Commercial Core Operations (CCO). 

This team supports multiple lines of business in Commercial Banking and Small Business Banking in managing the Collateral Release process at the end of the loan life cycle. 

The Collateral Release Associate is responsible for:

  • Complying with Commercial Banking and Small Business Banking collateral release procedures, ensuring timely release of collateral

  • Working closely with state and local jurisdictions and vendors to research and file lien releases; and underwriters, relationship managers, Client Support, and adjacent collateral teams to ensure that the internal timeliness/external regulatory requirements for lien releases are met

  • Reviewing loan documentation to appropriately update collateral and document data into loan system

  • Working independently in identifying, researching, resolving, and/or responding to requests, inquiries, and escalations in a timely manner

  • Quality control & review functions

  • Engaging in process improvement efforts, change management, and cross-training

  • Identifying opportunities to improve processes to increase control and efficiency

The ideal candidate for this role has:

  • Ability to work in a fast-paced environment and meet strict deadlines

  • Ability to effectively manage time

  • Excellent organizational skills

  • Self-motivation with the ability to work both independently and in a team environment

  • Keen attention to detail

  • Excellent verbal and written communication skills with ability to communicate with borrowers and all levels of Bank management

  • Ability to read and interpret loan documentation

  • Ability to come onsite to into the Richmond, VA hub location at a maximum of once per week to collect documents, obtain signatures and/or to get documents notarized

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 1 year of experience in banking or financial services

  • At least 1 year of experience working in loan operations

  • At least 1 year of experience in Commercial or Small Business Banking operations

Preferred Qualifications:

  • Bachelor’s Degree or Military experience

  • 3+ years of experience with loan documents

  • 3+ years of experience in Commercial or Small Business Banking operations

  • 2+ years of experiences with ACBS or ALS

  • 1+ years of experience with lien perfection and release products, including real estate and UCC’s

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

#CommOps

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.