As the Manager of our I9 logistics and criminal background screening adjudication teams, you will have oversight and resources responsible for ensuring I9 collection and reverification compliance, as well as managing the criminal background screening adjudicating results which determines employment eligibility. You will manage the vendor relationship. You will be responsible for all associated process controls and ensure strong partnerships to support the overall up and downstream partner processesI9 . This position works closely with candidates, Hiring Logistics, the Background Standard owner, the HR Business Risk Office and internal/external Legal teams to ensure compliance across the enterprise domestically and internationally and requires laser focus on compliance, regulatory & process adherence.
Successful team members demonstrate competencies in these areas:
Problem Solving & Strategy: Provide problem-solving and innovative ideas to support internal customers and partners. Identify value-generating opportunities by providing process analysis and optimization strategies.
People Leadership: Embrace each pillar of the People Leader Success Profile and provide inspiring, inclusive and empowering leadership to the team.
Relationship Management: Serve as a primary point of contact for our vendor; building and maintaining strong internal and external relationships across the enterprise.
Project Management: Manage multiple projects concurrently in an autonomous environment; ability to generate and pursue ideas; written and verbal communications with stakeholders.
Collaboration: Partner with internal risk, legal and other partner groups to ensure all relevant policies and procedures are aligned with regulatory guidelines and Capital One standards.
Responsibilities:
Manage high performing team of direct and indirect reports
Lead process team focused on compliance when collecting I9 collection reverification
Lead process team’s execution and adherence for background screening adjudication across the enterprise for all associates and contractors
Collaborate with external and internal Legal partners to apply, interpret and implement legislative and regulatory guideline process updates
Oversight for quality assurance across processes
Actively remain current on the changing regulatory environment, assess impacts and ensure compliance for all impacts to your processes
Demonstrate curiosity and aptitude to learn about the current regulatory environment and internal policies within this process
Identify, drive and implement process improvements; own incident reporting & management
Basic Qualifications:
High School diploma, GED or equivalent certification
At least 1 year of experience in Project or Process Management
At least 2 years of experience Risk Management
At least 2 years of experience in People Management
Preferred Qualifications:
Bachelor’s Degree
At least 3 years experience in People Management
At least 3 years experience in Process Management
At least 3 years of experience Risk Management
2 year of experience as paralegal or experience in legal or law firm environment
2 years of experience in General Human Resources
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Richmond, VA: $115,200 - $131,500 for HR Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.