The Program Management Manager is responsible for planning and overseeing product initiatives from inception to implementation while ensuring necessary functionality and flexibility aligned with the company's long term objectives. They lead a team of Program Managers and Project Managers to collaborate with the Product Areas/Families to orchestrate workflows across teams and complex portfolios in a matrix operating model. They partner with product and platform leads to develop the business case, scope the work, ensure alignment on vision and strategy, and enable business teams and leadership to see progress, remove impediments, and make decisions to deliver the most value to the organization. They identify, manage and escalate risks and customer impacting issues within the day-to-day role, and develop
General Responsibilities:
Ensure assigned programs and projects have effective resourcing, governance structure, implementation plans and communication so effective decisions can be made towards successful launch of products and/or capabilities.
Build community, foster inter-team collaboration and problem solve. Have a direct and positive impact on people and teams; be accountable for the development of others. Mentor and assist more junior team members.
Organize and enable collaboration and partnership across cross-functional teams, with internal and external partners, execute on architecture & product driven initiatives. Drive or assist in communications on strategic initiatives to help drive consensus, achieve clarity and solve business problems. Provide oversight & process guidance for activities.
Facilitate and drive decisions from key stakeholders around financials, scope, risks and dependencies.
Partner with product leads and platform leads to develop the business case and ensure alignment on vision and strategy.
Provide leadership and guidance to teams/business units where there is no clear organizational ownership yet defined or where products/technology is not yet institutionalized or adopted.
Drive or assist research and/or brainstorming sessions; helps promote a culture of innovation within the department. Translate ideas and concepts into an executable projects.
Basic Qualifications:
Bachelor’s Degree
At least 7 Years of Program Management experience
At least 1 Year of People Management experience
Preferred Qualifications:
Masters / MBA degree
At least 10 years of Program Management experience
At least 3 years of People Management experience
PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $146,100 - $166,700 for Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.