What You’ll Do
Responsible for leading strategic and ongoing activities for all payments products delivery. This role involves working closely with business partners to identify market requirements to be incorporated into the product, and providing support to the sales teams as they promote our products and services to clients. Additionally, you will be responsible for managing activities with external consultants, terminal manufacturers, card manufacturers, personalization bureaus, testing labs, and test tool vendors to help enable support. You will develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee.
What we’re looking for
- Ensure product implementation goals are met by creating/managing a clear strategy and implementation prioritization for the region, and by providing SME support to internal and external partners to deliver against the strategy.
- Responsible for product delivery approach for region across key business partners, and manage clear communications around progress against strategy.
- Manage relationships with DFS partners to ensure the product delivery processes are effective.
- Set regional priorities for incentives and ensure tracking to incentive goals.
- Identify opportunities to deliver training or provide other regionally-specific support materials such as client-facing presentations.
- Represent DFS at industry and client events and prepare and deliver SME-level presentations to all levels of internal and external management.
Basic Qualifications
- Bachelor's Degree in Information Technology, Engineering, Business Administration and Management
- Minimum 8 years of experience in cards payment business preferably product management & consulting, network / card operations or network / card technology function.
Preferred Qualifications
- Product Management & Consulting / Client Management in card payment industry across Asia Pacific Region in business-to-business setting.
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
Capital One is committed to diversity in the workplace.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities.
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.