- FUSE management: Provide FUSE support to HR Risk Advisors and Risk Operations team according to Operational Risk Management Standards; Learn and understand new functionality; Attends User Meetings; Leads Demos & Change Management;
- Supports HR Division Incident management process and event/issue management in Fuse; performs QA oversight, facilitates assessments, updates systems of record
- Collaborates with Vertical Risk Advisors for timely delivery of HR Governance Roadmap (Project, process, risk management, & communications)
- Divisional CBT Oversight: Assignment and monitoring of quarterly compliance CBT’s
- Control Execution Oversight for Business Risk Office Governance Activities: Provides direct oversight throughout control lifecycle, including creation, execution, monitoring, and remediation of ineffective controls in accordance with Enterprise & Data Governance Standards
- Owns and Improves process health of Rmap Control Coverage & Monitoring for HR Division against Compliance Policy: Delivers seamless end to end visibility into applicability requirements, control coverage, scontrol mapping, and measurement to goals
- Compiles reporting for management and the Quarterly HR Risk Report
- Drives collaboration between the risk, compliance, legal, and other business support functions; Provides guidance and advice to business partners on implementing risk policies and programs
- Ensures independent escalation of risk management gaps, issues, and concerns to executive management;
- Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
- Drives containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams;
- Participates in risk forums and contributes to continuous improvement of risk management practices;
- Participates in and execute other special projects for the risk office on a periodic basis
- Bachelor's Degree or equivalent work experience
- 3-4 years of experience with at least 1 year of experience in Risk Management, Auditing, or a combination of these experiences
- Preferably with HR experience, experienced in a BPO, Banking, or Audit and Advisory industry
- Skills required:
- Understanding of the risk management framework and techniques
- Strong research and analytical skills to gather data/information for risk and controls analysis
- Clear written and verbal communication skills
- Good organizational skills
- Amenable to work in a mid shift schedule
- Amenable to work in a work from home set up and or onsite as required by the business
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.