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Principal Associate, Risk Management,

Location: Richmond, Virginia
Job ID R210804 Updated date 06/30/2025
Principal Associate, Risk Management,

Risk Manager - Card Association Management

As a Risk Manager in Card Association Management (CAM), you will be responsible for working with the payment networks (e.g., Visa, MC, etc.) and our internal partners to identify, assess, and mitigate risks to Capital One across the enterprise.  You will enhance the risk infrastructure by supporting required L2 functions/controls/documentation.  In addition, areas of ownership will include risk event management and process management, along with general guidance related to compliance with payment network operating rules and regulations. 

Risk Managers at Capital One are highly motivated Risk Management professionals with excellent analytical, organizational, and communication skills. These skills allow the Risk Manager to gain insights, and act as a change agent to influence business partners. As Capital One evolves to meet the ever changing technology landscape, so do our Risk Managers. A successful Risk Manager operates from a foundation of knowledge about the ever-evolving payment network requirements and will quickly recognize the impact of rules changes and new technology/functionality to Capital One and generate awareness across the enterprise.

Risk Managers have a high level of exposure across lines of business while partnering and influencing executives to create and implement innovative solutions to appropriately manage risks within the Card business.

 

Responsibilities include:

  • Become a subject matter expert in payment network operating rules and regulations

  • Support the Card Association Management (CAM) team through audits (internal, external, and network-driven)

  • Build relationships with various teams, including risk, across the enterprise to ensure effective introduction of and compliance with payment network rules

  • Manage exception processes with the payment networks, including negotiating, documenting, and renewing exceptions across the enterprise

  • Engage with teams tasked with payments/branding innovation to provide guidance to ensure compliance with network requirements

  • Assess new NPMIG initiatives for impact to CAM/payment networks

  • Consult on new product marketing plans and legal playbook creation to ensure compliance with network guidelines

  • Develop and manage a repository of L2 process artifacts

  • Track and resolve process breakdowns 

  • Develop and maintain formal process documentation including procedures and process flow diagrams 

  • Act as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions 

  • Contribute to or create “Playbooks” in various LOBs to document high level requirements

  • Complete necessary documentation as needed for payment networks, such as third party registration, exceptions, etc.

  • Manage information security, cyber, technology, Third Party Data Share, and other risks related to the payment networks as they arise

  • Support, partner and influence internal and external stakeholders

  • Ensure visibility and transparency to internal and external stakeholders on the health of operations, including identification of critical needs/dependencies and risks

 

 

Basic Qualifications

  • High school diploma, GED or equivalent certification

  • At least 2 years of Financial Services Risk Management Experience 

Preferred Qualifications

  • Bachelor's Degree or Masters/MBA

  • 2+ years of experience in Process Management 

  • 3+ years of Financial Services Risk Management Experience

  • Professional certifications within risk management or assurance (Certified Risk Management Professional, Certified Internal Auditor)

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid, where you will be expected to spend 3 days per week working in office.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $106,700 - $121,700 for Principal Risk Specialist


 


 


 


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.